About Us Big Events UK Limited, have been operating since 2001 and are completely dedicated to your total satisfaction. If you have any suggestions or comments about our products or services please email us at sales@bigeventstrade.com.
Big Events UK Limited, Massington Lodge, Eastnor, Ledbury, Herefordshire. HR8 1EG
Email: sales@bigeventstrade.com Tel 07887 512 544 Company reg no. 4313431 Vat Number 785 5876 59
Making A Purchase Making a purchase could not be easier. Just order on-line or download a postal Order Form
Once received your order will be packed and dispatched and delivered to you within 2-5 working days.
Payment can be made by Credit/Debit card (Visa/Visa Electron/MasterCard/Switch/Maestro/Solo) or Cheque. For Cheque payments, please select this option “Invoice with order” from the drop down menu, once we receive payment we can dispatch your order.
For orders by phone, simply e mail us at sales@bigeventstrade.com & request a CALL BACK. We will call you back usually within the hour.
Shipping And Handling Orders will be sent via Royal Mail or by Courier to addresses on the UK Mainland at a cost of £4.99 for a Standard 7 Working Day Delivery Service.
(7 working days £4.99 / 2 working days £9.99 / Eire/Scottish Highlands 7 working days £9.99 / Worldwide: Up to 10kg £24.99 )
Please also note that shipping to any other worldwide location is £24.99 for orders weighing less than 10kg. Above this weight shipping costs will be dependant on the weight of the goods ordered. Simply select the Worldwide Shipping option when checking out of the site and we will then email you should the shipping costs of your order exceed our standard international shipping charge.
Delivery Schedule Once your order has been placed you will normally receive your order within 2-5 working days. Where there is a shortage or lack of stock, we will specify delivery times on the product description of the specific item(s). If you have a query concerning delivery of specific items, please email us to ask for further details or assistance. We will always try to help. For any additional delivery service please email us for a quote - we will help if we can.
Back Orders We always carry stock for all these items or detail on the site where items are currently out of stock.
Tax Charges For orders made 15% VAT is added.
Credit Card Security All credit/debit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Once received by UKDisposableCameras:Big Events UK Ltd your details are held safely and securely in accordance with the Data Protection Act (1998).
For orders by phone, simply e mail us to request a CALL BACK. We will call you back usually within the hour.
URGENT Query? Call our mobile sales helpline 07887 512 544
Guarantee We guarantee your satisfaction. Your statutory rights are guaranteed.
Reaching Us If you need to reach us, please email us on sales@bigeventstrade.com (We aim to answer all email enquiries within the hour). Our Sales office is open Mon-Thurs 10am-4pm
Privacy Policy UKDisposableCameras:Big Events UK Ltd may disclose buyers information to associated third parties. Should you not wish to have these details disclosed then please advise us of this at the time of order. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes: your name, address, email address, credit/debit card details. We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. If you have any questions/comments about privacy, you should email us.
Returns Policy In the unlikely event that you encounter any faults with these products we will be happy to replace them. If you are unsatisfied with the purchased items these may be returned within 14 days of delivery and the value of the items will be refunded to you. Your statutory rights are not affected. In both instances please email us at sales@bigeventstrade.com and we will tell you the quickest way to sort out your particular problem.
Returns can be sent back to us at:
Big Events UK Limited, Massington Lodge, Eastnor, Ledbury, Herefordshire. HR8 1EG
Email: sales@bigeventstrade.com Tel 07887 512 544
Company reg no. 4313431 Vat Number 785 5876 59
